Griffin Technology is looking for a Sales Operations Team Member who will be responsible for maintaining customer relationships through managing all aspects of the order cycle. Responsibilities will specifically be focused on communicating directly with customers or members of the sales team to ensure that orders are correctly processed, updated, maintained and delivered. This individual will need to frequently use and maintain adequate business knowledge in regards to pricing, inventory, and retailer requirements, which can change frequently. This individual is responsible for investigating and pro-actively reducing non-compliance charges for their assigned accounts. This individual is proficient with JD Edwards, Oracle, NetSuite and Microsoft Office products like Word and Excel. The individual will also demonstrate excellent analytical, communication and organizational skills, flexibility, high accuracy, attention to detail, and will contribute to a positive team atmosphere.